You Are Vital to the overall security, privacy and confidentiality of your information

Your Role in Safeguarding Your Account Information

You play an equally important role to ensure your online security and account information is not compromised. It is strongly recommended that you should adopt the following security practices to safeguard your own interest:

• Keep your O-Sync ID & password confidential at all times. No staffs of O-Sync should ever ask you for your ID and password for whatever reasons.
• Do not input your password when someone else can see you keying it.
• Change your password immediately if you suspect it has been compromised or the moment you suspect any unauthorized access.
• Use a computer/device that you trust.
• Always log off your online session.
• Clear your browser´s cache and history after each session, especially when using a shared computer.
• Protect your computer from viruses and malicious programs by installing firewall and virus detection software in your computer and ensuring that your virus definition is up to date.

What You Should Know About Phishing

What Is Phishing?

Phishing involves the falsifying act of claiming to be an established legitimate enterprise in an attempt to scam the user into surrendering private information that will be used for identity theft. It involves the redirection of the unknowing user to visit a bogus website masquerading as the legitimate operator where users are then asked to update sensitive information, such as IDs, passwords and credit card numbers that the legitimate organization already has. The bogus site, however, is set up only to steal user´s information.

How Does Phishing Takes Place?

Not limiting to the following, they commonly take the form of:

• E-mails misleading you into entering the bogus web sites through embedded hyperlinks.
• Fake or similar domain names to appear as O-Sync.

For example, you may happen to receive an email claiming to be from O-Sync requesting you to follow a hyperlink within the email to update your sensitive information for some reasons. When you do so, you will be redirected to the bogus web site that may look exactly the same as ours, where you would be asked for your sensitive information.

As a matter of security, you will never receive an email from O-Sync requesting you to update your personal information for whatever reasons.

How Not To Be "Phished"?

Do not follow any link(s) within a suspicious email. Any emails requesting for your personal information update should be view with suspicion and should be reported to O-Sync immediately of such emails by forwarding it to abuse@o-sync.com

Tips to prevent you from being "Phished":

• Always enter the full URL into your browser address bar.
• Never reveal your O-Sync ID and Password to anyone. No staff of O-Sync should ever ask you for your ID and Password for whatever reasons.
• Do not follow any of the links in suspicious emails.

Should I report a bogus O-Sync site or suspicious email?

Yes. If you suspect that you are being phished, please email us at abuse@o-sync.com with the information. Your report will help us to identify phishing websites that seek to target our valuable customers like you. In addition, such information will assist us in publishing and maintaining a list of these fraudulent sites to warn other users.